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eCommerce Helps CONNECT every aspect of your business and your customers business

What is eCommerce

eCommerce can be defined as the purchase of products or services over the World Wide Web. No business has been safe  The growth of eCommerce in the next four years will rival the growth of the Internet itself.  Reports on eCommerce from major national players such as International Data Corporation (http://www.idc.com), The Industry Standard (http://www.thestandard.com), and Forrester Research, Inc. (http://www.forrester.com) show estimated U.S. eCommerce sales figures ranging from $1.0-$1.4 trillion by 2003.  This activity includes both business-to-consumer (retail eCommerce) and business-to-business sales.

Growth of B2C and B2B eCommmerce

For the sake of convenience, LoudOffice.com has decided to provide a brief explanation for 3 basic categories of eCommerce where LoudOffice.com feels we provide the highest quality of service to our customers:

Retail eCommerce

When most people think of eCommerce, this is what they are referring to- the direct sale of goods and services from business to consumers. Many of the advantages of business to consumer (B2C) eCommerce were first exploited by retail “e-businesses” such as Amazon.com, eTrade, eBay, and Auto-by-tel.  These companies were created as Internet versions of traditional bookstores, brokerage firms, auction houses, and auto dealerships. Freed from the geographic confines and costs of running actual stores, such firms could deliver almost unlimited content on request and could react and make changes in close to real-time. Compared to traditional retail or catalogue operations, this new way of conducting business is changing cost structures.  The emergence of these types of e-businesses has made their “brick and mortar” competitors consider their own eCommerce strategies, and many are now operating or planning to operate their own online stores.  It is also leading to a new breed of entrepreneurs who will utilize the Internet to realize their dreams of delivering their products or services directly to the marketplace without high start-up or overhead costs.

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Business-to-Business eCommerce

Although retail eCommerce gets most of the attention, the simple fact remains that spending on business-to-business (B2B) eCommerce was more than 500% higher than spending on business-to-consumer eCommerce ($43 billion to $8 billion) in 1998 and is expected to grow to even higher heights into the new millennium.  By 2003, B2B eCommerce will soar - with total B2B eCommerce expenditures expected to reach $1.5 trillion by 2004.

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eCommerce-Related Advertising

Although it is mostly considered a complementing product supporting the eCommerce sales transaction, advertising on the Internet is a powerful source of revenue in the Internet marketplace.  According to the Internet Advertising Bureau (IAB), Internet advertising was  projected to exceed $2 billion in 1998, and is expected to grow to upwards of $7 billion by 2002. 

As existing companies struggle to maintain and expand market share and new participants enter the marketplace, the role of advertising will become more important.  The need to effectively market products and services in the future will require that Internet advertising dollars be spent on more than just banner ads, leaving endless possibilities for eCommerce solutions which are based on developing and enhancing powerful symbiotic relationship between different companies and complementing web sites.

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To put the power of eCommerce to work for your business, contact LoudOffice.com today.


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